Support

To discover a complete routine tailored to your skin Typology, we invite you to complete our online diagnostic first.

The diagnostic tool has been carefully designed by our experts to help you determine your skin Typology.

Please note that our products only target the concerns provided; if one of yours is not included, find more information here. If you have a specific skin condition or are undergoing treatment, we recommend referring to the information in our articles.

 

If you’d like to complement your current routine with additional products, please check directly on the product page to see if it is suitable for your skin type, and if any contraindications are mentioned.

You can also use the “Routine” tool in our app, which allows you to create your personalized routine with the products you already have and those you may wish to add.

 

If you still have questions regarding your results after completing the diagnostic, we invite you to go here and specify in your request:

• Your top three concerns in order of priority.
• If your skin has any contraindications (sensitive/reactive skin, skin conditions, pregnancy, etc.).
• The list of recommended products in your results (attach the link to your results if possible).

We also invite you to specify what was not suitable in your results so we can check if additional suggestions are possible.

Find detailed information on how our Diagnostic tool works here.